Kenichiro Yagi, MS, RVT, VTS (ECC) (SAIM), discusses the benefit to all practice staff having the opportunity to earn CPR certification.
Megan Brashear, RVT, VTS (ECC), explains why having a mindset of good intent with team members can lead to increased happiness.
Asking clients 1 or 2 questions during every exam about litterbox use can make a big difference, according to Tabitha Kucera, RVT, VTS (Behavior), CCBC, KPA-CTP, FFCP.
